html {
  font-size: 100%;
  overflow-y: scroll;
  -webkit-text-size-adjust: 100%;
  -ms-text-size-adjust: 100%;
}
body {
  margin: 0;
  font-size: 14px;
  line-height: 1.231;
  padding: 0;
  background: #c8c8c8; /* Cleaned up background for full-width look */
}
body,
input,
select,
textarea {
  font-family: "Helvetica Neue", sans-serif;
  color: #000;
}
b,
strong {
  font-weight: bold;
}
blockquote {
  margin: 1em 40px;
}
hr {
  display: block;
  height: 1px;
  border: 0;
  border-top: 1px solid #ccc;
  margin: 1em 0;
  padding: 0;
}
small {
  font-size: 85%;
}
ul,
ol {
  margin: 1em 0;
  padding: 0 0 0 30px;
}
img {
  border: 0;
  vertical-align: middle;
}
form {
  margin: 0;
}
fieldset {
  border: 0;
  margin: 0;
  padding: 0;
}
label {
  cursor: pointer;
}
input,
select,
textarea {
  font-size: 100%;
  margin: 0;
  vertical-align: baseline;
  *vertical-align: middle;
}
input {
  line-height: normal;
  *overflow: visible;
}
table input {
  *overflow: auto;
}
input[type="button"],
input[type="reset"],
input[type="submit"] {
  cursor: pointer;
  -webkit-appearance: button;
}
input[type="checkbox"],
input[type="radio"] {
  box-sizing: border-box;
}

textarea {
  overflow: auto;
  vertical-align: top;
  resize: vertical;
}
table {
  border-collapse: collapse;
  border-spacing: 0;
}
th,
td {
  vertical-align: top;
}
th {
  text-align: left;
  font-weight: normal;
}
h1,
h2,
h3,
h4,
h5,
h6,
form,
fieldset {
  margin: 0;
  padding: 0;
}
/* Typography */
a, .link {
  color: #0072bc;
  text-decoration: none;
  display: inline;
  margin-bottom: 1px;
}
a:hover, .link:hover {
    border-bottom: 1px dotted #0072bc;
    margin-bottom: 0;
    cursor: pointer;
}
h1 {
  color: #00AEEF;
  font-weight: normal;
  font-size: 20px;
}
h3 {
  font-size: 16px;
}
h2, .subject {
  font-size: 16px;
  color: black;
}
/* Helpers */
.centered {
  text-align: center;
}
.clear {
  clear: both;
  height: 1px;
  visibility: none;
}
.hidden {
  display: none;
}
.faded {
  color: #666;
}
/* Pagination */
#pagination {
  border: 0;
  margin: 0 0 40px 0;
  padding: 0;
}
#pagination li {
  border: 0;
  margin: 0;
  padding: 0;
  font-size: 11px;
  list-style: none;
  display: inline;
}
#pagination li a {
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
#pagination li a:hover {
  color: #ff0084;
}
#pagination .previousOff,
#pagination .nextOff {
  color: #666;
  display: block;
  float: left;
  font-weight: bold;
  padding: 3px 4px;
}
#pagination .next a,
#pagination .previous a {
  font-weight: bold;
}
#pagination .active {
  color: #000;
  font-weight: bold;
  margin-right: 2px;
  display: block;
  float: left;
  padding: 3px 6px;
  text-decoration: none;
}
/* Alerts & Notices */
#msg_notice {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #0a0;
  background: url('../images/icons/ok.png') 10px 50% no-repeat #e0ffe0;
}
#msg_warning, .warning-banner {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #f26522;
  background: url('../images/icons/alert.png') 10px 50% no-repeat #ffffdd;
}
#msg_error {
  margin: 0;
  padding: 5px 10px 5px 36px;
  height: 16px;
  line-height: 16px;
  margin-bottom: 10px;
  border: 1px solid #a00;
  background: url('../images/icons/error.png') 10px 50% no-repeat #fff0f0;
}
#msg_info { margin: 0; padding: 5px; margin-bottom: 10px; color: #3a87ad; border: 1px solid #bce8f1;  background-color: #d9edf7; }
.warning {
  background: #ffc;
  font-style: italic;
}
.warning strong {
  text-transform: uppercase;
  color: #a00;
  font-style: normal;
}
.error {
  color: #f00;
}
.error input {
  border: 1px solid #f00;
}
.button,
.button:visited {
  background: #222;
  border: none;
  display: inline-block;
  font-size: 16px;
  padding: 4px 16px 4px 16px;
  max-width: 220px;
  text-align: center;
  color: #fff;
  text-decoration: none;
  border-radius: 5px;
  -moz-border-radius: 5px;
  -webkit-border-radius: 5px;
  box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -moz-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  -webkit-box-shadow: 0 1px 3px rgba(0, 0, 0, 0.5);
  text-shadow: 0 -1px 1px rgba(0, 0, 0, 0.25);
  border-bottom: 1px solid rgba(0, 0, 0, 0.25);
  position: relative;
  cursor: pointer;
  font-family: helvetica, arial, sans-serif;
}
.button:hover {
  background-color: #111;
  color: #fff;
}
.button:active {
  top: 1px;
  box-shadow: none;
  -moz-box-shadow: none;
  -webkit-box-shadow: none;
}
.button,
.button:visited,
.green.button,
.green.button:visited {
  background-color: #91bd09;
}
.green.button:hover {
  background-color: #749a02;
}
.blue.button,
.blue.button:visited {
  background-color: #00AEEF;
}
.blue.button:hover {
  background-color: #0299d2;
}

/* --- FULL SCREEN MODIFICATIONS --- */

#container {
  background: #fff;
  width: 98% !important; /* Full screen width */
  max-width: 100% !important;
  margin: 0 auto;
  box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
  -moz-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
  -webkit-box-shadow: 0 0 6px rgba(0, 0, 0, 0.5);
}

#header {
  position: relative;
  height: 80px; /* Slightly taller header to match menu */
  padding: 0 20px;
  width: 100% !important;
  box-sizing: border-box;
}

#logo {
    height: 100%;
}

#header #logo img {
  max-height: 70px;
  max-width: 380px;
  width: auto;
  height: auto;
  vertical-align: middle;
}

/* --- NAVIGATION MODIFICATIONS --- */

#nav {
  margin: 0 !important;
  padding: 0 !important;
  height: 60px !important; /* Taller menu bar */
  background: #003366 !important; /* Professional Dark Blue */
  border-top: 1px solid #002244;
  box-shadow: 0 3px 2px rgba(0, 0, 0, 0.4);
  white-space: nowrap;
  width: 100% !important;
  display: flex !important;
  align-items: center !important;
}

#nav ul {
    width: 100% !important;
    height: 100% !important;
    display: flex !important;
    align-items: center !important;
    margin: 0 !important;
    padding: 0 20px !important;
    list-style: none !important;
}

#nav li {
  margin: 0;
  padding: 0;
  list-style: none;
  display: flex !important;
  height: 100% !important;
  align-items: center !important;
}

#nav li a {
  display: flex !important;
  align-items: center !important;
  justify-content: center !important;
  height: 100% !important;
  padding: 0 15px 0 35px !important; 
  margin: 0 5px !important;
  color: #ffffff !important; /* High contrast white text */
  border-radius: 4px;
  background-position: 10px 50%;
  background-repeat: no-repeat;
  text-decoration: none !important;
}

#nav li a.active,
#nav li a:hover {
  background-color: #002244 !important; /* Slightly darker blue for hover effect */
  color: #ffffff !important;
}

/* Icons */
#nav li a.home { background-image: url('../images/icons/home.png'); }
#nav li a.kb { background-image: url('../images/icons/kb.png'); }
#nav li a.new { background-image: url('../images/icons/new.png'); }
#nav li a.status { background-image: url('../images/icons/status.png'); }
#nav li a.tickets { background-image: url('../images/icons/tix.png'); }

/* --- CONTENT AREA --- */

#content {
  padding: 20px !important;
  margin: 0 !important;
  width: auto !important;
  height: auto !important;
  min-height: 450px;
}

#ticketTable, .form_table {
    width: 100% !important;
}

/* --- FOOTER --- */
#footer {
  text-align: center;
  font-size: 11px;
  color: #333;
  padding-bottom: 20px;
}